Transformation Program Manager

About Jll

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Summary

The Transformation Program Manager is responsible for developing and implementing a comprehensive global transformation plan that aligns with the clients vision, objectives, and market trends through structured program management methodologies. This role identifies opportunities for operational improvement and efficiency gains across all business lines and geographic regions, streamlines operational processes, drives innovation, and manages stakeholder relationships to ensure operational excellence and business growth.

Key Responsibilities

• Global Transformation Governance: Establish program governance structures to manage interdependencies across multiple projects, similar to the client expectations for continuous improvement, innovation, and service excellence initiatives.
• Program Strategy and Execution: Support program strategy, scope, goals, and deliverables that drive organizational objectives. Lead complex, multi-workstream transformation programs from inception to completion.
• Innovation: Develop and execute innovation plans that capture and implement ideas from across the global account team and JLL platform. Oversee strategic innovation investment programs, including the development and management of dedicated funding pools to accelerate innovative service capabilities and drive transformational outcomes.
• Operational Excellence: Streamline operational processes and procedures to optimize efficiency and drive cost savings through structured program delivery methodologies.