Regional Field Operations Manager US Operations

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

Job Summary

This position is a key leadership role responsible for overseeing field operations across a designated region, ensuring the successful execution of installations, network maintenance, and customer support activities.

Key Responsibilities

• Lead and oversee daily field operations, including staffing, scheduling, inventory management, and escalation handling across multiple markets.
• Train, coach, and evaluate field technicians through ride-alongs, performance reviews, and ongoing development programs.
• Implement, monitor, and report on KPIs, technical standards, and quality control procedures to ensure timely and accurate work order completion.
• Supervise installations, troubleshooting, outages, and maintenance activities, ensuring completed work meets operational standards.
• Conduct safety audits and enforce compliance with regulatory guidelines across all field activities.
• Collaborate with leadership to forecast labor needs, develop staffing plans, and manage contractor relationships.
• Participate in on-call rotation to provide real-time field support and troubleshooting.

Requirements

• 10+ years of field experience in the telecommunications industry.
• 5+ years managing installation and infrastructure teams for residential and commercial internet services.
• Proven leadership experience as a Manager or Senior Manager overseeing field operations.
• Strong knowledge of telecommunications technologies, site design, and installation methods.
• Excellent communication, problem-solving, and multitasking abilities.
• Proficiency in Microsoft Office Suite (Project, Excel, Word, PowerPoint).
• Valid driver’s license and clean motor vehicle record.
• Ability to operate effectively in Central and/or Mountain time zones.

Benefits

• Competitive salary range of $80,000 – $110,000 annually.
• Flexible remote work with regional travel requirements.
• Paid time off and holiday benefits.
• Health, dental, and vision insurance options.
• Opportunities for career growth and professional development.
• Supportive, dynamic, and collaborative work environment.