Logistics Specialist

About Oura

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We’ve helped 2.5 million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team.

Job Summary

As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are looking for a Senior Logistics Specialist to help drive and execute our logistics strategy and oversee day-to-day operations within the Americas region.

Key Responsibilities

• Contribute to the logistics strategy for the Americas by executing key initiatives focused on scalability, efficiency, and cost-savings through data analysis.
• Manage cross-functional logistics projects from conception to completion, including international expansions, new product introductions, and systems integrations.
• Utilize JIRA to manage timelines, resources, and stakeholder communication to ensure projects are delivered on-time.
• Serve as a key point of escalation for the most complex shipment issues, such as customs holds, carrier performance failures, or systemic fulfillment errors, implementing robust, long-term solutions.
• Oversee and optimize the end-to-end order lifecycle, from order creation to final delivery, ensuring our fulfillment network meets the highest standards of accuracy, timeliness, and compliance.
• Collaborate with the Global Trade Compliance team to co-develop strategies for customs clearance, ensuring full compliance while optimizing for speed and cost.
• Partner with Finance and Accounting to provide in-depth analysis for month-end close, ensuring inventory accuracy and providing strategic insights into cost variances.
• Serve as the primary logistics liaison for the Supply & Demand team, translating their forecast and inventory plans into actionable execution strategies for fulfillment, transportation, and network efficiency.
• Drive continuous improvement initiatives by defining, analyzing, and reporting on key performance indicators (KPIs).