Customer Operations Specialist, Money

About Robinhood

Robinhood is a financial services company that aims to democratize finance for all. We provide a platform that allows users to invest in stocks, ETFs, options, and cryptocurrencies without paying commissions.

Job Summary

The Customer Operations Specialist, Money will be responsible for assisting customers with their financial transactions and inquiries. This role requires a strong understanding of financial products and excellent customer service skills.

Key Responsibilities

• Assist customers with their money-related inquiries and transactions.
• Provide exceptional customer service and support.
• Collaborate with other teams to resolve customer issues.
• Maintain knowledge of financial products and services.

Requirements

• Strong communication and interpersonal skills.
• Experience in customer service or financial services.
• Ability to work in a fast-paced environment.

Benefits

• Bonus opportunities.
• Equity options.
• Comprehensive benefits package.