Manager, Account Management, Commercial

About Vanta

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

Job Summary

As a Manager, you’ll lead and support a team of highly motivated and ambitious Account Managers during a period of rapid-growth at Vanta. The primary task at hand is ensuring that Vanta continues to hit our lofty GDR and NRR targets. You’ll also be integral in shaping our Account Management organization as we continue to scale, move up market, and distinguish Vanta as best-in-class to customers.

Key Responsibilities

• Manage and mentor a growing team of high performing Account Managers providing them the tools, coaching, and support needed to deliver results for the business.
• Evolve Vanta’s expansion and renewal sales playbook by developing and implementing new sales initiatives and strategies that will boost our GDR and NRR.
• Grow the Account Management team through active involvement in recruitment, on-boarding and training of new Account Managers.
• Create and establish sales training, conduct weekly forecasting meetings, and mentor your direct reports on strategies that will help them better retain and grow their customer accounts.
• Help to continually foster an inclusive Account Management organization, representing Vanta’s culture and values.
• Ensure development plans are in place, adapted to each individual, and made useful in a way that ensures the ongoing development of talent within the organization.
• Collaborate cross functionally to drive better outcomes for Vanta’s prospects and customers’ that have headquarters within NAMER.
• Partner with sales and CS leadership on creating an agile organization that believes in using decision frameworks to inform strategic direction but also isn’t afraid to launch, iterate, and redo in order to get the job done. This is key.

Requirements

• Have 5+ years experience working in B2B Saas and 3+ years of sales or post-sales management/leadership experience at a Saas business.