Floral Clerk

About Hyvee

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Summary

Provides prompt, efficient and friendly customer service. Creates beginning levels of design work floral arrangements and fills necessary merchandising needs. Assists customers with placing orders and completes the paperwork. Takes deliveries and makes delivery lists.

Key Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Smiles and greets customers in a friendly manner.
• Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, and loading or unloading heavy items.
• Answers the telephone promptly and provides friendly, helpful service to customers.
• Assists customers with placing orders over the phone or in person.
• Prepares, finishes, and replenishes product as necessary.
• Waters plants and prepares daily delivery list.
• Ensures work area is always clean and neat.
• Runs the department registers and receives payment.

Requirements

• Ability to provide excellent customer service.
• Ability to work as part of a team.
• Ability to handle multiple tasks.