Front of House Receptionist – 12 month contract

About Franklin Templeton

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs. Come join us in delivering better outcomes for our clients around the world!

About the Department

Our Office Services team in London plays a vital role in delivering a professional and seamless front of house experience. They provide essential logistical support for meetings, interviews, and events alongside Facilities and IT. The team works collaboratively to create a welcoming and efficient environment for both employees and guests.

How You Will Add Value

• Manage meeting room bookings and set-up
• Coordinate catering with the Day Porter and assist with orders
• Liaise with Building Reception for visitor access
• Greet visitors and notify their host
• Support desk/office bookings via Skedda
• Handle incoming calls and external switchboard
• Issue passes for new joiners, visitors, and contractors
• Help create permits in the landlord system
• Support internal and external events
• Maintain the post room list
• Book and code taxis and couriers
• Process and code invoices
• Manage incoming and outgoing mail
• Deliver welcome tours for new joiners
• Assist with Display Screen Equipment (DSE) assessments
• Manage weekly fruit and event catering orders
• Support executives and visitors with admin tasks when needed

What Will Help You Be Successful in This Role

Experience & Qualifications

• Experience in a corporate reception role
• Comfortable engaging with all levels of staff and visitors
• Able to maintain confidentiality and accuracy
• Strong proofreading and multitasking skills

Technical Skills

• Proficient in Microsoft Office (Word, Excel, Windows)

Soft Skills

• Detail-oriented and proactive
• Hands-on mindset
• Organised, helpful, and diplomatic
• Polite and service-focused approach

Work Schedule & Location

This is a full-time, office-based role in our London office. Core hours are between 8:00 am and 6:00 pm, with the team rotating weekly to cover earlier or later shifts (e.g., 8:00 am–4:00 pm, 9:00 am–5:00 pm, 10:00 am–6:00 pm).

Experience our welcoming culture and reach your professional and personal potential! Building teams with diverse skills, backgrounds, and experiences has always been important to us. Cultivating an inclusive culture where employees feel safe to share their voices is not only beneficial for our people, but also drives innovation and enables us to deliver better client outcomes. So, no matter your interests, lifestyle, or background, there’s a place for you at Franklin Templeton.