Technical Support Engineer – L3 Software

About Hpe

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Summary

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Key Responsibilities

• Leads multiple project teams of other engineers and internal and outsourced development partners responsible for all stages of development across multiple engineering disciplines for complex products, platforms, systems, software, and technology solutions.
• Manages and expands relationships with internal and outsourced development partners on engineering design and development.
• Reviews and evaluates designs and project activities for compliance with technology and development guidelines and standards; provides tangible feedback to improve product quality.
• Provides domain-specific expertise and overall engineering leadership and perspective to cross-organization projects, programs, and activities.
• Drives innovation and integration of new technologies into projects and activities in the engineering design organization.
• Provides guidance and mentoring to less-experienced staff members.

Requirements

• Bachelor’s or Master’s degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent.
• Typically 6-10 years experience.
• Excellent analytical and problem solving skills.
• Excellent written and verbal communication skills; mastery in English and local language.