Software Engineer, Platform Engineering

About Twilio

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

Job Summary

Join the Deployment Orchestration team under Platform Engineering as our next Software Engineer. This position is needed to augment the Deployment Orchestration team, focusing on providing product teams at Twilio a safe, secure, and automated path to production by focusing on progressive rollout strategies and robust guardrails, ensuring that software engineers can deploy frequently without compromising on stability or security.

Key Responsibilities

• Develop, test, and deploy code and configuration to support internal deployment tooling infrastructure
• Write tickets, spikes, and runbooks for the team, as well as internal product documentation for Twilio
• Operationalize Harness as a unified deployment platform, supporting standardized pipeline templates
• Own and operate a mix of industry standard and Twilio bespoke deployment orchestration tooling
• Support product engineering teams with migrations and debugging of deployment pipeline failures
• Ensure system uptime by participating in a 24×7 weekly oncall rotation alongside the rest of the team

Requirements

• 2+ years of full-time job experience in a software engineering role on a platform engineering team
• Ability to work in an async software development environment leveraging GitHub, Jira, Slack, and Zoom
• Proficiency in any/all of the following programming languages: Go, Java, Python, Terraform, YAML, Bash
• Experience with Kubernetes GitOps deployments, including Argo CD, Argo Rollouts, and Argo Workflows
• Experience developing in an AWS cloud environment, with a focus on EC2, EKS, ASG, Aurora, and IAM
• Experience with SaaS and open source observability tools