Yubico
About Yubico
Yubico is the inventor of the YubiKey ––the world’s first and leading security key. Our company’s mission is to make secure login easy and available for everyone. Yubico was founded in 2007 by Stina and Jakob Ehrensvard, and recently went public on Nasdaq Stockholm Main Market: YUBICO. Our customers include Fortune 500 companies, hundreds of government agencies and millions of individuals in over 160 countries that rely on Yubico technology to secure access to computers, online services and mobile apps.
We are a global company with a strong company culture and employees located in over 14 countries. Yubico’s headquarters are based in Stockholm, Sweden and Santa Clara, CA. Aligned with our mission to make the internet more secure for everyone, Yubico donates YubiKeys to organizations helping at-risk individuals through our philanthropic initiative, Secure it Forward.
Job Summary
Yubico is seeking a full-time Customer Support Specialist to join the security revolution and help make the internet safer with modern authentication. In this fully remote role, you’ll collaborate with colleagues worldwide to ensure customers can use their YubiKeys confidently across hundreds of services.
Key Responsibilities
- Serve as a trusted concierge for customers by triaging and resolving tickets.
- Become a Yubico product expert and serve as a user advocate.
- Act as a consultant on our product line, including hardware devices, software applications, and partner services.
Requirements
- Passionate about creating customer promoters.
- Eager to contribute to a dynamic, global team.
To apply for this job please visit jobs.lever.co.