Service Advisor

About Lithia

Lithia is the fastest growing Fortune 150 Company and largest auto retailer in the nation, providing top-notch training and continuous support to help our employees succeed.

Job Summary

We are searching for a highly motivated Service Advisor to join our growing team!

Key Responsibilities

• Initiate automotive services and repairs by ascertaining vehicle performance problems and service requests.
• Verify warranty and service contract coverage.
• Develop estimates and write repair orders.
• Maintain customer records and serve as the communicator between the customer and technician.
• Communicate additional repair and service needs to the customer based on vehicle inspection.
• Administer the manufacturer warranty for qualifying vehicle repairs.
• Keep customers informed of service specials, completion times, and service expenses.

Required Qualifications

• Previous Service Advisor experience preferred.
• Prior experience as an automotive technician is a plus.
• A team player focused on providing exemplary customer service.
• Basic mechanical understanding of an automobile.
• Acceptable driving record and a valid driver’s license in your state of residence.

Benefits & Perks

• Competitive pay.
• Medical, Dental and Vision Plans.
• Paid Holidays & PTO.
• Short and Long-Term Disability.
• Paid Life Insurance.
• 401(k) Retirement Plan.
• Employee Stock Purchase Plan.
• Lithia Learning Center.
• Vehicle Purchase Discounts.
• Wellness programs.