Senior Business Systems Analyst

About Faire

Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we’re using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants. By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

As a Senior Finance Business Systems Analyst, you will be a strategic partner to Finance, Accounting, Tax, IT, and other cross-functional teams. You’ll lead the administration and optimization of NetSuite and other financial systems, driving operational excellence, scalability, and continuous improvement across the finance tech stack.

Key Responsibilities

• Oversee the day-to-day management of NetSuite, including user roles, system configurations, integrations, and issue resolution.
• Maintain and optimize additional financial systems such as Zip, Pigment, Ramp, Concur and FloQast (or similar tools) to support key finance functions.
• Maintain integrations with supporting teams/systems like Workday, Ironclad, Equity system.
• Ensure all system configurations and workflows align with internal financial policies, compliance standards, and evolving business needs.
• Develop and manage customized reports, dashboards, and saved searches for actionable insights and effective decision-making.
• Identify opportunities for automation, enhanced reporting, and system improvements to drive efficiency and scalability.
• Lead the evaluation, testing, and implementation of new system features, upgrades, and third-party integrations.
• Partner with stakeholders across finance and business operations to define evolving system requirements and deliver scalable solutions.
• Ensure accuracy, integrity, and consistency of financial data across all systems and transactions.
• Monitor and support financial close processes, ensuring timely and accurate transaction processing during month-, quarter-, and year-end.
• Oversee data flows and reconciliation processes between systems to ensure a single source of truth.
• Serve as the primary support contact for finance and accounting users, resolving system issues and coordinating with IT or vendors as needed.
• Develop and deliver documentation and training to enable user adoption and system proficiency.
• Proactively identify knowledge gaps and provide coaching.