Service Technician

About Roofstock

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

Job Summary

A Service Technician is responsible for keeping the rental properties in excellent condition, both inside and out. The ideal candidate would be self-motivated, highly customer focused, technically skilled, fast moving, and technologically proficient. This position services multiple properties.

Key Responsibilities

• Complete thorough inspections of buildings, units and homes (including move-out, make ready, and onboarding inspections)
• Perform routine and preventive maintenance on apartments and single family homes, including units, common areas and amenities
• Ensures heating, ventilation and air conditioning (HVAC) systems are functioning as intended
• Perform test for proper functionality and have general knowledge of HVAC components
• Complete internally managed service requests
• Prepare vacant units for new move-ins
• Perform quality assurance inspections of work completed by outside vendors
• Ensure proper removal and disposal of trash, if needed
• Use a variety of hand and power tools
• Respond to on-call and potentially after hours emergencies in a timely manner
• Work in a safe manner and recognize unsafe situations. Take appropriate action to ensure safety of themselves and others in building
• Serve as Mynd’s “on-the-ground” ambassador; post legal notices and inside maps across the property
• Other duties as assigned

Requirements

• High School diploma or GED equivalency required. Associates degree from a technical college preferred.
• Valid driver’s license & reliable transportation
• Two or more years of direct building maintenance experience strongly desired
• Tools (hammer, screwdrivers, channel locks, multimeter, allen wrenches, pliers, knife, flashlight)
• Excellent communication skills, both written and verbal (written follow-up, ability to explain solutions to resident issues, etc.)
• Ability to prioritize, multitask and efficiently manage one’s schedule
• Tech savvy with ability to learn and use systems for tracking, scheduling and communications