Sales Operations Analyst, Enhanced Market Sales Operations

About Zillow

At Zillow, we’re building a home-buying and selling experience like none that has ever existed. Our mission: to streamline and simplify the process of winning the homes our customers want and selling the homes they have for millions of people across the country! We are a passionate team of talented product managers, program managers, analysts, and operators who are building and launching new products and services at start-up pace. The Enhanced Markets Business Operations team plays a key role in advancing Zillow’s mission by building the future of integrated transactions. We are innovative problem solvers who develop scalable solutions, tools, and systems that empower our teams to operate efficiently and effectively, supporting Zillow’s broader goal of transforming the real estate experience.

About the role

As a Sales Operations Analyst, you will support and play a pivotal role in executing the compensation planning and performance agenda for Zillow’s Enhanced Markets. This role requires expertise in sales operations, a strong analytical mindset, and the ability to collaborate cross-functionally to deliver scalable solutions and actionable insights that drive revenue growth and operational effectiveness. The ideal candidate will be highly organized and possess strong attention to detail. The focus is on executing, analyzing, and optimizing compensation strategies and performance measures.

Key Responsibilities

• Analyze compensation performance, attainment trends, cost of sales/ROI, and regional performance versus supply and demand to deliver actionable insights to sales leadership and frontline teams.
• Support the administration of variable compensation structures and incentive programs, ensuring data and reporting needed for compensation payouts are accurate and provided to the Sales Finance team.
• Collaborate with Sales Finance, HR, Legal, FP&A, and Sales Leadership to recommend compensation mechanics and performance measures that drive productivity and align with strategic goals.
• Track and report on SPIFFs and incentive program performance, providing recommendations to optimize effectiveness.
• Assist in audits of compensation attainment and process compliance to ensure accuracy and alignment with HR and legal requirements.
• Summarize and share frontline insights using tools like Gong to inform compensation strategy and process improvements.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions. In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $90,900.00 – $145,100.00 annually. This base pay range is specific to these locations and