Management Analyst II

About City of Fort Worth

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

Job Summary

The Municipal Court Services Department is recruiting for an experienced Management Analyst II to serve as our performance measurement and compliance analytics specialist. In this critical role, you will transform complex court data into actionable intelligence that drives operational excellence across thousands of cases annually.

Key Responsibilities

• Extracts and analyzes court data using advanced SQL queries from CourtView case management system for criminal, civil, jury, and compliance dockets.
• Develops and maintains CourTools-aligned PowerBI dashboards tracking case clearance rates, time to disposition, case age, trial date certainty, jury utilization, and customer satisfaction.
• Perform systems and process audits and propose corrective actions.
• Ensures data compliance with National Open Court Data Standards (NODS) for transparency and benchmarking.
• Conducts quarterly benchmarking analysis comparing court performance against peer Texas municipal courts and national standards established by the National Center for State Courts.
• Reviews weekly compliance metrics, including TRN submissions, statutory deadlines, and state reporting obligations.
• Provides quarterly risk assessments.

Requirements

• Master’s degree from an accredited college or university with major course work in Public Administration, Finance, Business Administration, or related field.
• Two (2) years of experience in the analysis of processes, procedures, operations, systems or methods, including experience in the functional area of assignment such as budget/financial management, research analysis or related experience.

Preferred Qualifications

• Five (5) years of experience in court administration, municipal government, or public sector operations.
• Advanced proficiency with case management systems, preferably CourtView or similar justice technology platforms.
• Familiarity with compliance monitoring, audit support, and regulatory reporting in government settings.
• PowerBI or similar data visualization tool experience.

Benefits

• 11 Paid Holidays
• Medical, Dental, Vision
• Paid Time Off
• Pension Plan
• Professional Development Opportunities