Website Oregon
About Oregon
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity.
Job Summary
Opportunity awaits! Empower Individuals & Families—Support, Guide, and Make an Impact! Join our team and help individuals and families navigate essential services with expertise and care. This role is key in ensuring smooth program operations, sharing vital policies, and providing specialized support to staff and management.
Key Responsibilities
- Work in office reception area and create a welcoming environment for the public with friendly, respectful, professional, and courteous service.
- Respond to in-person, phone, email, and mail client inquiries regarding ODHS programs and services.
- Receive and review incoming applications and documents, mail, faxes, and emails.
- Provide basic information on ODHS programs and how to apply for them.
- Gather and accurately enter/update client/case information into applicable State of Oregon databases.
- Schedule program- and case-related appointments with eligibility workers and other ODHS staff.
- Maintain community resource information and provide Oregonians information on how to access additional services.
Requirements
- Detail-oriented and passionate about making a difference.
To apply for this job please visit oregon.wd5.myworkdayjobs.com.