Website Cultureamp
About Cultureamp
Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day. Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company. For more information visit cultureamp.com.
Job Summary
As a member of the Camper Technology Support Team, you will primarily provide an exceptional support experience to our (pretty amazing) people across the globe – creating a positive, reliable, and consistent IT experience that supports and enables everyone to continue to deliver impactful and quality results.
Key Responsibilities
- Represent Technology to a high standard across all interactions (Internal and external).
- Provide a positive Camper experience through rapid response, troubleshooting, analysis and resolution for all incidents reported; following the standard Incident Management processes, including functional escalation where appropriate.
- Provide high-quality and consistent day-to-day technical response to Campers for access, software, and hardware within the Culture Amp corporate environment.
- Provide support and maintenance activities for general environment, and office-based hardware.
Requirements
- Strong internal drive and problem-solving skills.
- Ability to define priorities, requirements, and goals in a dynamic, fast-paced environment.
- Strong technical, customer service, and communication skills.
To apply for this job please visit job-boards.greenhouse.io.