3rd Shift Facilities Operations Manager

About Jll

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Summary

The Facilities Operations Manager oversees the daily operations, maintenance, and management of airport facilities infrastructure. This role leads a team of maintenance technicians, custodial staff, and support personnel to ensure safe, efficient, and compliant facility operations that support airport functionality and enhance passenger experience. The position requires coordination with multiple stakeholders including airlines, concessionaires, government agencies, and contractors.

Key Responsibilities

• Supervise and manage a team of 7-10 direct reports including maintenance technicians, custodial team members.
• Conduct performance evaluations, provide coaching and development opportunities, and manage disciplinary actions.
• Develop work schedules, assign tasks, and ensure appropriate staffing levels across all shifts.
• Lead safety meetings and ensure team compliance with airport safety protocols and OSHA requirements.
• Oversee maintenance and operation of HVAC, electrical, plumbing, and mechanical systems throughout terminal and airside facilities.
• Manage preventive maintenance programs for all building systems and equipment.
• Coordinate emergency response procedures and after-hours facilities issues.
• Monitor building automation systems and energy management programs.
• Ensure compliance with FAA regulations, TSA security requirements, and local building codes.
• Develop and manage annual facilities operations budget of $3-5 million.
• Review and approve work orders, purchase requisitions, and contractor invoices.
• Negotiate and oversee service contracts with external vendors and contractors.
• Track and report on key performance indicators including response times, work order completion rates, and budget variance.
• Interface with airline representatives, concessionaires, and airport authority personnel on facilities matters.
• Coordinate with airport operations center on facilities-related operational impacts.
• Work with security teams to ensure maintenance activities comply with airport security protocols.
• Participate in airport emergency response exercises and actual emergency situations.
• Maintain accurate records of maintenance activities, inspections, and compliance certifications.
• Ensure facilities meet ADA accessibility requirements.