Senior Developer Success Engineer – Australia

About Temporaltechnologies

Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. Our amazing user community provides us with real-time feedback and contributions to improve the developer experience everywhere. Backed by top VC firms, we have built a team of professionals from various successful start-ups and well-known technology companies. Together, we collaborate cross-functionally, engage with and support our users to improve the developer experience, deliver world-class open-source software, and enhance our commercial SaaS platform. Temporal is growing and working towards building the best community. We are looking for those who share our values, challenge ‘standard’ thinking, and want to influence our future. If you have a passion for helping developer communities, open-source software, and want to be a part of our amazing team, we’d love to hear from you!

Job Summary

The Senior Developer Success Engineer will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native environments. You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions. This role is ideal for someone who thrives on solving distributed systems challenges and improving the developer experience.

Key Responsibilities

• Be a keen learner: Work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices.
• Gain deep expertise in container orchestration, networking, and observability while learning from complex, real-world customer use cases.
• Be a passionate problem solver: Debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users.
• Develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC).
• Independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices.

Requirements

• Experience with Go, Python, and Java.
• Strong problem-solving skills in distributed systems.
• Excellent communication skills to engage with developers and engineering teams.