Senior Software Engineer, Backend (AI Agents)

About Affirm

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

Job Summary

We’re looking for a Senior Software Engineer to join the AI Agents engineering team within the Servicing Engineering organization. Our team works closely with an omnichannel AI agent vendor to provide a conversational first point of contact for our customers. We focus on orchestrating the systems within Affirm to continuously find solutions for our customers. The team is newly formed and taking on big unknowns, so we’re looking for someone who wants to take ownership and execute for whatever is necessary.

Key Responsibilities

• You will be responsible for owning and delivering quarterly goals for your team.
• Leading engineers on your team through ambiguity to solve open-ended problems.
• Ensuring that everyone is supported throughout delivery.
• Supporting your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics.
• Proactively identifying project, process, technology or business issues, advocating for them, and leading in solving them.
• Supporting the operations and availability of your team’s artifacts by creating and monitoring metrics.
• Fostering a culture of quality and ownership on your team.
• Helping develop talent on your team by providing feedback and guidance.

Requirements

• 4+ years of experience as a software engineer.
• Experience in designing, developing and launching backend systems at scale technologies like Python, Kotlin, AWS, MySQL, and Kubernetes.
• Experience shipping web apps using declarative UI frameworks like React or Vue.
• Strong verbal and written communication skills.
• Either equivalent practical experience or a Bachelor’s degree in a related field.