Associate Account Manager – NY, NJ, CT or Philadelphia location

About Zillow

The Advertising & Partnerships team is a key driver of Zillow’s success in the New York City market. We deliver innovative advertising solutions and business consultation for property developers, landlords, marketing companies, brokerages, and their agencies. As a collaborative and agile group, we value accountability, teamwork, and a shared commitment to delivering marketplace expertise and strategic insights.

About the role

As an Associate Account Manager, you will play a pivotal role in growing StreetEasy’s business by building strong client relationships and driving revenue. You’ll act as a trusted advisor to our partners, helping them maximize the value of our products and services. Your work will directly impact client success, team goals, and the evolution of our advertising offerings.

You Will Get To

• Build and nurture relationships with new and existing clients to drive loyalty, retention, and growth.
• Identify client needs and recommend tailored advertising solutions.
• Introduce new product offerings and collaborate on upsell strategies.
• Acquire new business while upselling and retaining existing partners.
• Provide post-contract support and set clear expectations to foster long-term partnerships.
• Advocate for client needs and share feedback to inform product development.
• Become an expert in StreetEasy partner products, systems, and NYC real estate trends.
• Collaborate with internal teams to resolve issues and support team initiatives.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

Who you are

This position is located in NY. Candidates living in NY, NJ, CT or Philadelphia, PA will be considered.

• 5+ years of successful sales or account management experience, managing a book of business.
• Proven track record of achieving and exceeding sales goals.
• Personable, driven, and motivated to deliver top results.
• Strong organizational skills with the ability to prioritize in a fast-paced environment.
• Skilled at building client partnerships through consultative, data-driven communication.
• Proficient in Salesforce, Google Slides, Google Sheets, or similar tools.