Regional Facilities Manager

About Jll

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Summary

As a Regional Facilities Manager, you’ll serve as a key leader on the account core team, responsible for driving exceptional facility management operations across multiple sites while supporting project management and occupancy planning functions. This strategic leadership role requires you to ensure all contract deliverables are met or exceeded, including operational uptime, cost savings initiatives, energy consumption reduction, and service improvements.

Key Responsibilities

• Maintain high client satisfaction through quarterly KPIs and surveys while ensuring seamless integration of Project Delivery Services, Occupancy Planning, and Integrated Facilities Management operations.
• Drive superior performance through excellent people management, developing relationships with peers across regions and functions to ensure consistent delivery of global initiatives.
• Deliver on regional operational budgets including contractual savings targets, achieve annual budget goals, and maintain monthly/quarterly budget adherence.
• Ensure understanding and achievement of all contractual requirements, work order management metrics, and annual KPI goals across the organization.
• Drive energy savings initiatives through site teams, maintain accurate energy data tracking, and leverage sustainability programs to meet client objectives.
• Engage with individual sites to implement savings initiatives, maintain proper documentation, and introduce best practices and innovations across the portfolio.
• Support project management functions, occupancy planning initiatives, and ensure consistent delivery of services that exceed client expectations.

Required Qualifications

• Bachelor’s degree with 10+ years of facilities management experience including leadership roles in complex operational environments.
• Proven experience managing large teams across multiple functions with demonstrated success in budget management.
• Strong knowledge of contract management, KPI development, and client relationship management.