Field Enablement Program Manager (f/m/d)

About Contentful

Contentful is an ambitious tech company reshaping the way people build digital experiences.

Job Summary

As a Field Enablement Program Manager (f/m/d) at Contentful, you will play a key role in building and delivering programs that empower our Go-To-Market (GTM) teams across Sales, Solution Engineering, Customer Experience and Partner Manager teams. Your mission will be to drive field readiness through structured, impactful enablement initiatives, boosting knowledge, refining skills, and supporting strong leadership across both pre- and post-sales activities.

Key Responsibilities

• Join a fast-paced, high-impact Enablement team shaping field performance and strategic outcomes across global GTM segments.
• Design and deliver structured enablement programs tailored to Sales, Solution Engineering, Customer Experience and Partner Manager roles.
• Own cross-functional collaboration with Field leaders, Marketing, Finance, People and Operations to support company-wide enablement goals.
• Contribute to measurable performance by using KPIs, dashboards, and feedback loops to optimize enablement outcomes.
• Act as a program owner and facilitator, delivering in-person and virtual training, e-learning experiences, and onboarding integration.
• Ensure alignment with Sales Readiness tools, learning pathways, and content management best practices.

Requirements

• 3–5 years of experience in Enablement, Program Management, Sales, or Customer Experience roles.
• Strong project management skills, with a proven ability to prioritize and drive complex initiatives to completion.
• Comfort operating autonomously, with experience collaborating across remote and in-office environments.
• Effective communicator and facilitator, skilled at simplifying complex information for diverse GTM audiences.
• Experience with global stakeholder management, including Field leadership and cross-functional teams.
• Proficiency with enablement platforms, Salesforce, LMS systems, and content management tools.
• Bachelor’s degree required.

Preferred Qualifications

• Background in SaaS or Cloud Technology, ideally within the DXP space.
• Track record in enablement program design, including role-based learning, gamification, and performance tracking.
• High emotional intelligence, interpersonal fluency, and the ability to build trust across diverse teams.
• Growth mindset with a bias for action, resilience, and a touch of humor.

Benefits & Perks

• Full-time employees receive Stock Options for the opportunity to share in the success of our company.
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time!
• A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days.
• Time off to care for and focus on your growing family.
• Use your personal annual education budget to improve your skills and grow in your career.