Onboarding Specialist III

About Modivcare

Modivcare is looking for an experienced Onboarding Specialist to join our team. This position is responsible for the first 30-days of the team member’s lifecycle, includes but not limited to all preemployment communication, screenings, and scheduling for new team members.

Job Summary

This role takes charge of the new hire onboarding process, ensuring a smooth transition into the organization.

Key Responsibilities

• Effectively communicates all preemployment requirements to new hires, providing clear instructions and guidance.
• Ensures timely completion of onboarding tasks and screenings by new hires, monitoring progress through platforms like Smartsheet.
• Files and organizes preemployment documents, maintaining a systematic record-keeping system.
• Conducts check-ins with new hires at 15 and 30 days of employment to address any concerns and facilitate integration.
• Performs and tracks various background checks for both preemployment and renewal purposes.
• Uses various Human Resource platforms such as ADP, iCIMS, and i9 Advantage.
• Responds to and processes assigned tickets from the internal ticketing system promptly and efficiently.
• Actively participates in team meetings, fostering open communication and collaboration within the team.
• Contributes to the creation and improvement of Standard Operating Procedures (SOPs) for the onboarding process.
• Maintains access to and ensures the security of highly sensitive materials, upholding confidentiality standards.
• Ensures the maintenance of project productivity and quality goals, striving for continuous improvement.
• Communicates with team members and departmental managers, providing regular updates and addressing concerns promptly.
• Participates in other projects or duties as assigned.

Requirements

• High School Diploma required.
• Two (2) plus years of experience or equivalent combination of education and/or experience.
• Strong analytical and problem-solving skills.
• An energetic pace along with a positive attitude.
• Self-motivation and the ability to work independently and with VRI team members.
• Proficient in the use of Word, Excel, Outlook, and PowerPoint.
• Excellent oral and written communication skills.
• Proficient in managing multiple tasks at the same time.

Salary

$16 – $22 per hour