Director – Compensation Operations

About Northeastern

Northeastern University is a global research university and a leader in experiential learning.

Job Summary

Manage an operations/consulting group that provides compensation expertise in the areas of job evaluation, market analysis, pay equity, state/federal pay compliance and position management. Introduce a redesigned compensation program with a new grade scheme, salary ranges and job architecture. Develop and maintain pay guidelines and new communications for HR business partners and managers to better understand the compensation program and make better decisions. Make process improvements includes daily reviews of new requests, tracking outcomes against service level agreements, and data governance for survey administration through PayScale.

Key Responsibilities

• Leads an operations/consulting group that provides compensation expertise in the areas of job evaluation, market analysis, pay equity, state/federal pay compliance and position management.
• Manages the day-to-day requests submitted through ServiceNow & Workday to ensure workloads are balanced and completed in a manner that’s timely, thorough and consistent with our compensation philosophy.
• Ensures team builds effective working relationships with all levels of staff and partners, builds compensation expertise so they can make good business decisions.
• Annual salary survey management: Ensures survey matches are validated and accurately documented in MarketPay; the number of valid benchmark jobs are maximized; salary survey submissions are submitted on time; survey results are uploaded to MarketPay within 30 days and filed on the server in an organized manner.
• Develops and prepares an annual market analysis report.
• Sends refreshed quarterly employee and job files to Payscale and updates the salary ranges annually.
• Data Management, Reporting & Analysis: Ensures Workday audits are in place to maintain the integrity of job and employee data.
• Tracks ServiceNow activity to measure outcomes against service level agreements.
• Compensation & Position Management Communications & Development: Develop pay guidelines, job aids, knowledge articles and other communications for HR business partners and managers to better understand the compensation program.