Quality Operations Specialist, Fulfillment

About Wd1

We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you.

Cart.com Fast Facts:

• 6,000+ customers worldwide
• 1,600+ employees globally
• 17 warehouses nationwide, totaling over 10 million square feet of space
• Headquartered in Houston, TX with international offices in Mexico and Poland

Our values:

• Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
• Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
• Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
• Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
• Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
• Remember to be human: We work hard, but we leave room for the people, places and things that we love.

The Role:

As a Quality Specialist, you’ll support the Quality and Compliance function within a fulfillment center by owning documentation workflows, assisting with audits, and helping ensure operational compliance with cGMP standards. This is a hands-on role designed for someone who is detail-oriented, organized, and passionate about driving operational excellence through consistency and compliance.

What You’ll Do:

• Support 2 distribution centers working onsite in both on different days, depending on business needs. Additional travel expenses to support both facilities will be covered.
• Support document control processes including SOP updates, audit trails, and compliance logs.
• Maintain and archive quality documentation in accordance with 21 CFR 210 & 211 and internal standards.