Director of Account Management

About Scorpion Enterprises

Scorpion Enterprises is dedicated to helping clients grow, particularly in the Home Service vertical.

Job Summary

We’re looking for a Director of Account Management who will guide and support a team of Account Managers focused on delivering exceptional outcomes for clients.

Key Responsibilities

• Empower your team through coaching, real-time feedback, and development opportunities.
• Bring insights about evolving trends, market dynamics, and client needs.
• Ensure clients feel supported and confident in their partnership.
• Develop initiatives that grow existing client relationships.
• Refine workflows to increase efficiency and impact.
• Collaborate with Sales, Marketing, and Product teams.
• Use data to drive decision-making and monitor KPIs.

Requirements

• Bachelor’s degree in Marketing, Advertising, Business, Communications, or a related field.
• 7+ years of experience in account management or client service roles.
• 3+ years of experience leading and mentoring teams.
• 2+ years of experience in Home Service or related dynamics.