Senior Site Reliability Engineer – OpenShift Dedicated

About Red Hat

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Job Summary

The Red Hat OpenShift Dedicated Site Reliability Engineering (SRE) team is looking for a Senior Software Engineer to join our global team. In this role, you will work on Red Hat OpenShift, which is enterprise Kubernetes, as part of a team that develops and operates Red Hat OpenShift Dedicated, a public cloud service based on Red Hat OpenShift for large enterprise customers.

Key Responsibilities

• Design and write automation software to provision, upgrade, monitor, and heal a large global fleet of Red Hat OpenShift clusters deployed across multiple public clouds.
• Identify single points of failure and other high-risk architecture issues; propose and implement more resilient resolutions.
• Participate in the release cycles of our offerings, deploying code to integration, staging, and production environments, integrating with continuous integration (CI) and continuous delivery (CD) tooling, monitoring, and change management.
• Perform software updates, peer code reviews, testing, and Common Vulnerabilities and Exposures (CVE) analysis; respond to security threats.
• Interact with automated monitoring and healing infrastructure to ensure healthy environments.
• Provide engineering support to Red Hat’s global technical support team to resolve customer issues.
• Create and maintain standard operating procedures (SOPs) for performing maintenance tasks, applying configuration changes, and remediating problems in our environment.
• Participate in a global on-call rotation, including periodic weekend and holiday on-call duties.

Requirements

• 3+ years of software engineering experience using object-oriented languages; Golang and Python are preferred.
• Experience managing Linux-based systems in a public cloud like Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure.
• Commercial experience with enterprise system monitoring; knowledge of Prometheus is a plus.
• Experience with container technology, Kubernetes, Openshift and configuration management tools (Red Hat Ansible Automation).