Beauty Concierge- West Oaks Rack

About Nordstrom

Nordstrom is a leading fashion retailer known for its commitment to customer service and quality products.

Job Summary

The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment. A day in the life includes:

Key Responsibilities

• Share your love of beauty trends and tell customers all about product knowledge.
• Keep the customer experience quick, easy, and fun while helping customers uncover the great deals they’re looking for.
• Keep the sales floor clean, filled in, and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed.
• Defuse customer situations and provide resolution in a timely and effective manner.
• Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day.

Requirements

• Enthusiasm and a sense of adventure, see the glass as half full.
• Accountability, initiative, and a high level of ownership.
• Organizational skills, attention to detail, and ability to prioritize multiple tasks.
• A calm head in a busy retail environment.
• Solid math, verbal, and written communications skills.

Physical Requirements

• Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing, and reaching in order to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Benefits & Perks

• Medical/Vision, Dental, Retirement, and Paid Time Away.
• Life Insurance and Disability.
• Merchandise Discount and EAP Resources.