Program Specialist II (LSS)

About Tamus

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Job Summary

The Program Specialist II (LSS), under general supervision, performs specialist duties for a department, college, or division.

Key Responsibilities

• Plans and develops specialized programs such as conferences, seminars, lectures, meetings, and workshops to facilitate program goals.
• Plans, develops, implements, coordinates, and monitors program or services.
• Provides and coordinates advanced professional level administrative support to programs and may assign duties for specified programs.
• Confers with staff on program issues and problems.
• Coordinates specialized program communications and marketing materials.
• Assists in the development of policies, procedures, and guidelines.
• Assists in the preparation and maintenance of budgets, special reports, and other documents.
• Attends meetings and conferences to discuss the progress of assigned programs.
• Supervise, train, and support Learning Support Specialists (LSS) in their instructional and advising roles.
• Coordinate staffing schedules and instructional assignments for co-requisite courses and academic labs.
• Ensure LSS sessions align with course outcomes and institutional academic standards.
• Collaborate with faculty teaching developmental and co-requisite courses to align support strategies with curriculum.
• Assist in the design and implementation of learning interventions, workshops, and skill-building sessions.
• Monitor and assess the impact of LSS on student performance, retention, and progression.
• Develop individualized academic support plans in collaboration with LSS and faculty when necessary.
• Organize and deliver regular training and professional development opportunities for LSS staff.
• Stay current with best practices in developmental education, academic support, and student success strategies.
• Collect and analyze data on student engagement, academic performance, and program effectiveness.
• Prepare regular reports for the Director on the impact and outcomes of the Learning Support program.
• Recommend improvements based on data and institutional goals.
• Serve as the primary liaison between LSS, faculty teaching co-requisite courses, and other student support offices.
• Work collaboratively with the Mentoring and Tutoring programs to ensure a seamless support structure for students.
• Promote tutoring services across campus to increase visibility and student utilization.
• Maintain accurate records, timesheets, and payroll approvals for student employees.
• Assist in the recruitment, hiring, and evaluation of tutors and SI Leaders.
• Support budget management for the program.