Medical Receptionist

Become a part of our caring community and help us put health first. CenterWell is seeking dedicated, compassionate, and experienced candidates with Medical Receptionist experience who are interested in growing with the company and being a part of something great!

Location: CenterWell Senior Primary Care office address: 941 North 14th Street; Leesburg, Florida 34748

Medical Receptionist Role Overview: The Medical Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization’s location, hours of operation, phone numbers, and/or email address.

Additional responsibilities may include:

• Miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.

Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Job Functions:

• Welcomes patients and visitors
• Assists patients, answering patients’ questions
• Appointment scheduling
• Verification of insurances
• Collecting patient charges

Use your skills to make an impact.

Additional Information:

Required Qualifications:

• Experience in a fast pace/high volume environment
• Minimum of 1-year professional experience as a Medical Receptionist in ‘front-office’ direct patient care contact
• Experience with MS Outlook
• Basic Computer knowledge
• Must be a team player with excellent communication skills
• Willingness to learn and be cross trained in other roles based on business need

Preferred Qualifications:

• Experience with HEDIS
• Experience with Electronic Medical Records
• Bilingual (English/Spanish)
• Previous experience in a geriatric setting

Medical Receptionist Working hours: Scheduled 40 hours per week Monday to Friday 8AM-5PM. Local travel may be required; Mileage is reimbursed. This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. Local travel may be required; Mileage is reimbursed.

** PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format) **

Alert: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Interview Format: HireVue