Assistant Technical Manager

About Jll

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Summary

Workplace Technical Service Manager (WTSAM) responsible for developing and implementing building procedures and performance measures.

Key Responsibilities

• Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems.
• Ensuring an adequate supply of materials and service for the proper operation of the buildings.
• Routinely inspect all contracted services to ensure performance measures are being maintained.
• Plan, organize and arrange internal events for any processes or business.
• Ensure compliance of regulations / requirements of JLL management.
• Provide assistance in general administrative activities as required.
• Contribute to the Monthly Management Report to Client.
• Carrying out Vendor Background Checks.
• Maintaining external employee data.
• Preparing floor register for Health and Safety Issues.
• Prepare SLA’s for Vendors.
• Compile and update site account details.
• Coordinate and organize events requested by business units of CLIENT.
• Compilation of snag list for Defect Liability Period of the assets and coordinating with vendors for the rectification.
• Assist in the preparation of Monthly Management Report and Quarterly Business Review reports.
• Ensure serviceability of all machines related to pantry and kitchen services.
• Compile and follow-up Landlord issues through Landlord tracker.
• Analyze Helpdesk calls on monthly basis by Pareto analysis.
• Follow-up with the vendor for timely submission of invoices.
• Checking the Healthiness of FAPA, HVAC, LMS, BMS, Electrical system, LMS, AUTOSHADE, KITCHEN equipment’s.
• Taking Rounds for all UPS Rooms, PAC Rooms, Electrical Rooms, AHU Rooms, Creche area and Check lists updation.
• Incident Report updation in share drive (excel file) & on share point of client’s portal.
• Incident Management escalation process & training to Ground staff.
• CMMS Monitoring & clotures of PM & W/O.
• Preparation of Issue trackers & clotures.
• Raising Service Now (PM, Wo. PJT) activities on portal.
• MEP Materials Inventory & governance.
• Power down Activities (Power down Script, Schedules, quotes, PO, vendor management etc.)

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.