Website Vanta
About Vanta
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
Job Summary
As a Customer Solutions Engineer, you’ll be at the forefront of ensuring that our customers get maximum value from the Vanta Trust Management platform.
Key Responsibilities
- Partner with Account Managers to identify, qualify and drive renewals and expansion opportunities
- Build and maintain strong technical partnerships with our customers via engaging product demonstrations, trials, and other communications
- Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may lead to renewals, expansion, and advocacy
- Influence Vanta’s strategy and product priorities to drive adoption and retention by being the voice of the customer
- Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape
- Cultivate an environment of teamwork, openness, creativity, and continuous improvement
- Work cross-functionally to resolve customer business issues and work toward mutual goals
- Develop processes and workflows that allow us to build and scale a best-in-class Solutions Engineering organization
To apply for this job please visit jobs.ashbyhq.com.