Senior Risk Investigator – Ongoing Due Diligence

About Mercury

Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world.

Job Summary

We are seeking a detail-oriented Senior Risk Investigator, ODD to join our team. In this role, you will be responsible for overseeing Business Process Outsourcing (BPO) activities, ensuring adherence to established procedures and standards.

Key Responsibilities

• Partner cross-functionally with Compliance, Legal, Product, Risk Strategy and additional groups to enhance Mercury’s ongoing due diligence program and drive efficiency using data and technology.
• Contribute to the development of Quality Control (QC) and Quality Assurance (QA) processes for existing and new controls.
• Draft and refine desktop procedures for various KYC/EDD controls.
• Assist in the creation of metric dashboards to monitor control performance and remediation status.
• Assist in KYC Refresh of current Client population as needed to ensure their information remains up to date.
• Conduct KYC/EDD reviews of new and existing clients.
• Handle Respond for Information (RFI) requests from wire partners on organizations and transactions.
• Minimize Mercury’s sanctions exposure and reputational risk through the review and adjudication of sanctions, PEP, and Adverse Media alerts.
• Identify opportunities to reduce unnecessary volumes through false positive rule proposals.

Requirements

• Have 3 – 5 years of experience related to KYC, Risk Investigations, AML, or Sanctions.
• Have 2+ years of experience building programs or processes.
• Have a strong understanding of Financial Services (or any other highly regulated) environments.
• Have experience in managing customer-facing queues to support excessive caseloads and/or handle customer escalations as required.
• Have experience with KYC Verification Software (such as Alloy, MidDesk, Socure, etc).
• Be a highly motivated self-starter, comfortable working within a high risk environment under minimal supervision.
• Be accountable for accuracy of information gathered while maintaining quality control standards.
• Love problem solving and making teams, products, and processes more efficient.
• Be curious about the US banking system, startups, and ecommerce companies.

Benefits & Perks

The total rewards package at Mercury includes base salary, equity (stock options).