Technology Program Manager

About Jll

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Summary

We are seeking a results-driven Technology Product Manager to lead the deployment and ongoing enhancement of our workplace technology platform. This role will serve as a key resource in managing multi-generational, global rollouts and driving integration strategies to maximize platform value. The ideal candidate possesses a blend of product, project, and program management capabilities, enabling effective operation in a fast-paced, ambiguous environment with multiple stakeholders. This role will coordinate with technology teams, business partners, and service providers across the US and internationally, supporting enterprise technology initiatives and feature launches.

Key Responsibilities

• Lead end-to-end product management of workplace technology platform deployments across multiple sites and countries.
• Drive integration of various technology and service applications (e.g., food service ordering, booking capabilities, site-specific features) into the primary platform.
• Develop, maintain, and communicate product roadmaps, including feature generation planning and prioritization of enterprise and site-specific initiatives.
• Collaborate with global cross-functional teams (business, IT, operations, vendors) to align technical solutions with business objectives.
• Serve as project/program manager for technology development and deployment, tracking deliverables, managing day-to-day operations, and ensuring project timelines and quality standards are met.
• Support continuous improvement of product processes, including documentation, templates, controls, and best practices for deployment and enhancement.
• Adapt quickly to changing requirements and emerging priorities, thriving in high-volume, loosely defined scenarios.
• Contribute to strategic decisions regarding key deployment hubs; partner closely with regional and global stakeholders.
• Communicate clearly and proactively with internal and external teams to ensure effective coordination and change management.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field.
• 10+ years experience in product management, program management, or project management roles, ideally with exposure to technology platform deployment in workplace or enterprise settings.
• Demonstrated success in leading technology integrations and multi-site rollouts, preferably for software platforms.