Account Executive, Commerce Cloud – Higher Education

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place!

Job Summary

Salesforce is expanding its Commerce Cloud presence in Higher Education, and we’re looking for an experienced, consultative sales leader to help shape the future of digital commerce across colleges and universities. As a Commerce Cloud Account Executive, you will own and drive Commerce Cloud revenue across a large, multi-state territory, working in close partnership with Salesforce Account Executives and cloud specialists.

Key Responsibilities

• Drive net-new Commerce Cloud revenue across Higher Education institutions within your assigned geography.
• Serve as the Commerce Cloud subject-matter expert, partnering with core Salesforce account teams and other cloud specialists (Data Cloud, Marketing Cloud, etc.).
• Develop and execute a regional Commerce Cloud business plan aligned to institutional priorities and Salesforce growth objectives.
• Build strong relationships with Higher Ed executives, including Presidents, CIOs, CMOs, VPs of Enrollment, Continuing Education, and Digital Strategy.
• Lead discovery, solution positioning, and Commerce Cloud demonstrations tailored to Higher Education use cases.
• Articulate the value of Commerce Cloud in supporting lifelong learning, credentialing, digital marketplaces, and learner engagement.
• Collaborate with Salesforce partners to generate pipeline and accelerate deals.
• Negotiate and close complex software and services agreements, including new sales, expansions, and renewals.
• Maintain accurate pipeline management and forecasting.
• Create customer advocates by delivering meaningful business outcomes and long-term value.

Who You Are

A proven sales leader with a track record of success in consultative selling and driving revenue growth.