Application Specialist

About Danaher

In our line of work, life isn’t a given – it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us – no matter our roles or where in the world we’re located. Creating impactful innovations like ours, doesn’t happen overnight – it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career. Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

Job Summary

The Application Specialist is responsible for all after-sales activities within the assigned region of Belgium and Luxembourg, ensuring customer gain maximum clinical and operational value from Radiometer solutions. This position reports to the Sales Manager and will be a remote role covering the assigned region of Belgium and Luxembourg.

Key Responsibilities

• Act as the knowledge point for customers to gain maximum value from all Radiometer products, working closely with Lab/ER/ICU/NICU/respiratory clinical staff
• Liaise with hospitals POCT team to arrange and manage demo, clinical evaluations, installations, and post-sales clinical support
• Be the Product expert to Radiometer customer, educating them in the effective use of Radiometer products and improve uptime
• Offering customer guidance on workflow design based on the clinical setting
• Identify and communicate internally leads/opportunities for business growth at current customers
• Work with the Sales and Account Manager within the area to generate profitable sales of Radiometer products
• Collaborate with Service team on customer issues and implementation projects

Requirements

• Clinical laboratory background with knowledge and experience of point of care testing or Nursing background with respiratory specialism
• Customer orientated, with good interpersonal, presentation and communication skills
• Showcase previous project organisation skills, strong analytical and planning skills
• The ability to travel up to 80% of the time is required
• Business fluent in English, French & Dutch

Preferred Qualifications

• Experience and background in training and education

Benefits & Perks

At Radiometer we believe in designing a better, more sustainable workforce. We recognise the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home.