Assistant Program Director US Operations

About Jobgether

Jobgether is a platform that connects job seekers with opportunities, focusing on supporting at-risk individuals and families.

Job Summary

The Assistant Program Director plays a key leadership role in supporting program operations designed to help at-risk individuals and families maintain or secure stable housing.

Key Responsibilities

• Assist the Program Director in overall program management and strategic planning.
• Supervise and support program staff, including case managers, supervisors, specialists, and administrative personnel.
• Oversee daily operations to ensure services meet program goals and contractual obligations.
• Monitor staff performance, conduct regular supervision, and support professional development and training.
• Ensure accurate and timely documentation in case management systems and contribute to quality assurance processes.
• Coordinate with internal teams and external partners to support program delivery and client needs.
• Assist in preparing reports for leadership, funders, and auditors by tracking program data.
• Participate in hiring, onboarding, evaluations, and disciplinary actions for program staff.
• Serve as a liaison in the absence of the Program Director and represent the program at meetings or community events.
• Address escalated client concerns, programmatic issues, or emergencies in collaboration with leadership.

Requirements

• Master’s degree in social work, human services, or a related field.
• Bilingual skills are preferred.
• Proven experience in program management, supervision, and working with at-risk populations.
• Strong verbal and written communication, organizational, and time management skills.
• Proficiency in Microsoft Office and other standard business technology platforms.
• Ability to navigate multiple software systems and maintain accurate data tracking.
• Ability to work independently, multi-task, and adapt to programmatic changes.
• Physical ability to conduct occasional fieldwork, including lifting up to 10 pounds, standing or walking for extended periods, and traveling within the local community as needed.

Benefits

• Competitive salary: $88,000 – $93,000 annually.
• Flexible work schedule, including potential work-from-home days.
• Opportunities for professional development.