Assistant Store Director

About Hyvee

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Summary

The Assistant Store Director supports the overall operations of the store, ensuring efficient, profitable, and customer-focused performance. This role is responsible for driving sales and profitability, providing leadership and guidance to department managers and employees, and upholding high standards of customer service, safety, and compliance with company policies and regulations.

Key Responsibilities

• Lead and manage all store employees, including hiring, training, performance evaluation, and team development.
• Maintains a positive attitude and creates an environment that nurtures positive employee morale, friendliness and fun.
• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Sets the store standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
• Monitor financial performance, including sales, labor, and inventory metrics, to ensure the store meets profitability goals.
• Prepare and analyze reports on sales, shrink, and operational performance, identifying areas for improvement.
• Collaborate with the Store Director to develop and implement strategies for growth and efficiency.
• Coordinates and participates in the recruiting, hiring, orientation, and training of store employees.
• Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, and loading or unloading heavy items.

Requirements

• Demonstrating sincerity, respect, and high levels of ethics and morals.
• Ability to foster a positive, inclusive environment.