Website PagerDuty
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty, you’ll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.
Job Summary
PagerDuty is looking for an analytically curious, detail-oriented Associate Commercial Analyst to support our Commercial business—our long tail of 14,000+ customers. This role will dig into trends and insights, analyze performance to surface suggestions and plays, and serve as a key point person to help us understand current performance, forecast results, and analyze market conditions.
Key Responsibilities
- Own analytics for tracking and reporting for the Commercial business across acquisition, expansion, and retention
- Provide stakeholders with dashboards and reports on sales performance, customer engagement, and funnel metrics, identifying key insights and opportunities for optimization
- Analyze dashboards, surface insights, and contribute recommendations to stakeholders
- Track the impact of implemented recommendations on performance
- Conduct ad-hoc analyses and provide data-based insights and recommendations to Commercial sales and customer success stakeholders
- Support strategy, implementation, and reporting of A/B testing and experimentation
Requirements
- Bachelor’s degree in a quantitative field (Statistics, Mathematics, Economics, Business) or equivalent practical experience
- Demonstrated interest in business analytics through coursework, projects, internships, or extracurricular activities
To apply for this job please visit job-boards.greenhouse.io.