Business Development Associate

About Manulife

As a trusted partner to advisors, at Manulife Bank, we deliver sophisticated lending solutions and financial strategies that don’t just grow wealth, they amplify it. Built on a foundation of excellence and driven by bold innovation, we empower advisors to deepen relationships, unlock potential, and redefine success for their clients.

We’re looking for visionaries who understand where banking is headed; those who can blend the precision of complex financial products with the possibilities of cutting-edge technology. Join us, and be part of a team where banking drives extraordinary outcomes.

Job Summary

As a Business Development Associate, you will provide administrative and sales support to one of our Regional Sales Teams. You will assist our sales teams in achieving sales targets by developing a thorough understanding of the needs of each territory, participating in business development activities, and working directly with Advisors and Brokers to fulfill requests.

Key Responsibilities

• Manage advisor communications via email and phone queue.
• Coordinate with internal teams to resolve advisor/client issues.
• Support sales and marketing initiatives, including events and service escalations.
• Assist Broker Channel with onboarding/offboarding and rate exceptions.
• Create and deploy targeted email campaigns using Salesforce Marketing Cloud.
• Generate and analyze sales reports to monitor activity and performance.
• Maintain Inside Sales resources and assist with calendar and meeting logistics.
• Organize advisor-facing events and presentations to strengthen relationships.
• Collaborate cross-functionally to support promotional initiatives and webinars.
• Participate in roleplays and shadowing to deepen product expertise.
• Act as a liaison across departments to ensure smooth execution of sales strategies and advisor engagement.

Required Qualifications

• Post-secondary education is required.
• Adept written and oral communication is required.
• Strong PC skills and ability to learn new technologies quickly.
• Experience using Microsoft Word and Excel (Pivot Tables, VLOOKUPs, Macros).

Preferred Qualifications

• Experience in banking or financial planning is an asset.
• Experience with Salesforce is preferred.
• Takes initiative, is a positive influence and thrives in a fast-paced work environment.
• Flexible and adaptable to change, including changing priorities and tight deadlines.
• Bilingualism (English and French) is an asset.