Capital Sales and Service Specialist

About Bdx

We are the makers of possible. BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

Job Summary

The Capital Sales and Service Specialist will provide comprehensive guidance (e.g., capital platform) to customers on the use of complex devices and/or products resulting in achievement of sales objectives. This person will also recommend new programs and internal process improvement; lead sales projects and initiatives (e.g., obsolescence). The Capital Sales and Service Specialist will also recommend, analyze, and propose complex pricing on new and existing products, including trade offers and equipment placement options by utilizing account history and situational/sales data to drive sales.

Key Responsibilities

• Collaborate with Sales Management team to evaluate the status of approvals and budget availability to develop complex proposals for customers, including exceptions that deviate from established procedures.
• Generate cold calls to select customers for product lines (e.g., service contracts) and other incidental duties.

Requirements

• Bachelor’s Degree in a related field.
• 3 years’ experience of previous medical and/or technical field experience.

Preferred Qualifications

• Business Administration/Management degree.
• 2 years of corporate office experience.
• B2B Sales experience.
• Good problem-solving and critical thinking skills with the ability to learn complex products through independent learning.
• Excellent written and verbal communication skills, that excels in negotiating, cold-calling potential clients, building sales pipelines, and managing client relationships.
• Strict attention to detail and process focused.
• Ability to manage competing priorities in a fast-paced environment.
• Must be able to work in a team environment, including inter-departmental teams and representing the organization on specific projects.
• Ability to build productive internal/external working relationships.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility.