Contract Compliance Technician

About City of Fort Worth

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

Job Summary

The City of Fort Worth Code Compliance Department has a Contract Compliance Technician job available in our Solid Waste Division. This position will be primarily responsible for checking contractor performance and resident compliance with bulk waste collections for the Solid Waste Division.

Key Responsibilities

• Monitoring routes after the bulk collections have been reported complete by the collection’s contractor.
• Notifying residents of non-compliant piles and entering information in the customer service tracking program for contractor follow-up collections and billing.
• Leaving educational material for residents.
• Interaction with customers, communicating program rules.
• Affixing violation notices to bags left out by residents and entering information in the customer service tracking program for follow-up billing.
• Input of daily audit data into city software system.
• Investigating and identifying contractor and resident issues related to Solid Waste.

Requirements

• High School Diploma or GED
• Two (2) years of directly related experience in contract compliance, or field environmental experience
• Valid Driver’s License

Preferred Qualifications

• Map reading
• Map software experience
• Basic computer skills
• Smart phone operations, including taking and sending photos
• Microsoft Outlook, Excel
• Solid Waste Operations
• Customer Service experience

Benefits

• 11 Paid Holidays
• Medical, Dental, Vision
• Paid Time Off
• Pension Plan
• Professional Development Opportunities