Digital Accessibility Specialist

About Melio

Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fastest-growing B2B payment platform in the US, Melio is working hard to find new and better ways to help small businesses succeed in the ways that work best for them. With offices in New York, Denver, and Tel Aviv, and a vibrant work culture, Melio is expanding every single day.

Job Summary

We’re looking for a Digital Accessibility Specialist to ensure our digital products and content meet the highest accessibility standards and ADA compliance requirements.

Key Responsibilities

• Conduct accessibility audits of Melio’s web applications using AXE and manual testing.
• Document accessibility issues clearly and provide actionable remediation steps for developers and designers.
• Collaborate with engineering and design teams to embed accessibility into components and workflows from the start.
• Join customer and partner calls to align on accessibility expectations and advise on best practices.
• Provide training sessions and hands-on guidance for colleagues across product, design, and engineering.
• Review and remediate supporting digital content (documents, videos, PDFs) to meet accessibility standards.
• Stay current with evolving accessibility regulations and translate them into clear policies and guidelines for Melio.

Requirements

• Strong understanding of WCAG 2.1 AA standards and ADA compliance.
• Proficiency in HTML, CSS, ARIA roles, and accessible component design.
• Hands-on experience with accessibility testing using AXE and assistive technologies.
• Skilled in issue documentation and process management.
• Strong communication skills with the ability to collaborate across cross-functional teams.
• Familiarity with AI-based accessibility tools for alt text, captions, and transcripts.
• Background in web development, UX design, or digital product accessibility.

Preferred Qualifications

• Experience working in fintech or with financial institutions.
• Familiarity with enterprise-scale design systems and component-level accessibility.
• Knowledge of ADA Title III requirements and other U.S. accessibility regulations.
• Experience running cross-functional accessibility workshops.
• Understanding of international accessibility standards.