Director and Business Manager – Furniture Solutions

About JLL

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About Tétris

Tétris, a JLL Group subsidiary, specialises in designing and developing professional workspaces. As both consultant and general contractor, we provide comprehensive turnkey services for office fit-outs and property renovations across commercial, education, retail, and hospitality sectors. Operating globally across three continents, and represented in eleven countries in EMEA. Tétris leads the Design & Build market with approximately $700 million turnover and over 900 employees. Following successful launch of our Furniture Solutions department in France (2017), we’re expanding this business unit across all Tétris markets. We seek a Director and Business Manager for our Amsterdam-based Furniture Solutions department to drive our success story in the Netherlands market.

Director Responsibilities

• Reporting to the Regional Cluster Leader for Furniture Solutions.
• Strategic Leadership
• Develop and execute sales strategies with your team to drive department growth.
• Build and maintain external client networks and internal stakeholder relationships.
• Provide strategic furniture design consultation to customers, investors, and partners.
• Implement strategic objectives of regional and global business line.
• Operational Management
• Ensure full accountability for department success and profitability.
• Oversee talent development and capacity planning for furniture operations.
• Monitor departmental performance and implement corrective actions when needed.
• Team Leadership
• Foster professional development and maintain operational excellence.
• Manage teams according to company ethical standards and best practices.
• Nurture positive culture and team spirit.

Business Manager Responsibilities

• Client Engagement
• Serve as primary liaison between design teams and clients throughout project lifecycle.
• Balance client requirements across functionality, budget, ergonomics, and aesthetics while maintaining profitable margins.
• Leverage enthusiasm and expertise to drive customer acquisition and retention.
• Ability to build, nurture and maintain strong relationships.
• Technical Expertise
• Maintain comprehensive furniture product knowledge across diverse project types.
• Knowledge of comprehensive end-to-end circular services relating to furniture assets – including, but not limited to – Digital Product Passports; Product and component tracking;