Director of Customer Relations (Power)

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

Job Summary

We are currently looking for a Director of Customer Relations (Power) in the United States. We are seeking a highly motivated and strategic Director of Customer Relations to lead and strengthen relationships with power provider clients across the western region.

Key Responsibilities

• Build and maintain strong, long-term relationships with key decision-makers at power provider organizations.
• Proactively identify customer needs, anticipate potential challenges, and deliver exceptional service to exceed expectations.
• Resolve client issues and complaints promptly while maintaining positive relationships.
• Identify and pursue new business opportunities, working closely with the sales team to generate leads and close deals.
• Develop and execute strategic plans to grow the customer base and increase revenue within the assigned region.
• Stay informed on industry trends, regulations, and emerging technologies to identify opportunities for innovation.
• Represent the organization at industry events, conferences, and client meetings.

Requirements

• Bachelor’s degree in Business Administration, Engineering, or a related field.
• 5+ years of experience in the power industry, with a solid understanding of technology, regulations, and market dynamics.
• Proven track record of building and maintaining strong customer relationships.
• Strong leadership, communication, and interpersonal skills.
• Excellent problem-solving abilities and strategic thinking.
• Ability and willingness to travel extensively within the assigned region.

Benefits

• Competitive annual salary ($90,000+ depending on experience).
• Comprehensive benefits package including medical, dental, vision, life, and disability insurance.
• 401(k) retirement plan with company contributions.
• Opportunities for career growth and professional development.
• Supportive and collaborative work culture with emphasis on teamwork and employee engagement.