Director, Product Management, Emerging Technology

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Summary

We’re looking for a product leader who can help transform how Salesforce and its customers work by implementing AI solutions that drive real business value. This role focuses on taking proven AI capabilities and turning them into practical, high-impact experiences that solve customer problems and streamline workflows across our platform. You will work with a small, fast-moving team that thrives on experimentation, rapid iteration, and executing bold ideas. We ship production ready MVPs in months, not years, and measure success by the impact we create. If you love working like a startup inside a global leader—and you’re motivated by turning AI potential into tangible customer outcomes—this is your stage.

Key Responsibilities

• Drive product strategy for implementing AI solutions across Salesforce experiences, focusing on customer adoption, usability, and measurable business outcomes
• Translate AI capabilities into customer value by identifying the right use cases, designing intuitive experiences, and ensuring seamless integration with existing workflows
• Lead rapid experimentation and iteration to validate AI implementations, gather customer feedback, and refine solutions based on real-world usage
• Partner across teams to integrate AI features into core Salesforce products, working closely with engineering, design, and go-to-market teams
• Champion the agentic enterprise vision by implementing AI agents and automation that help customers work more efficiently and effectively
• Engage with customers and internal users to understand pain points, test AI solutions, and uncover new opportunities for AI implementation
• Build strong stakeholder relationships across product, sales, customer success, and engineering to align on priorities