HireSleek

Emergency Communication Center Supervisor

Website Cityoffortworth

About City of Fort Worth

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

Job Summary

This position supports a 24/7 workforce, which will require working irregular business hours, including overnights, weekends, and holidays. Must be able to activate for 24/7 emergency response as needed.

Key Responsibilities

  • Lead one of three specialized focus areas—Operations, Professional Development, or Crisis and Alternative Response—within our Emergency Communications Division.
  • Coordinate disaster and emergency response efforts, 911 access, and collaboration among first responders and public safety partners.
  • Lead public preparedness initiatives and maintain communication systems—such as emergency alerts and real-time information sharing—to keep the public informed and protected.
  • Support recovery and mitigation efforts to minimize future risks, restore essential services, and strengthen community resilience.

Requirements

  • High school diploma or high school equivalency certificate (GED).
  • Four (4) years of responsible public safety emergency response and dispatch experience, including one (1) year of administrative and/or lead supervisory experience.
  • Must possess a current Texas Commission on Law Enforcement (TCOLE) Advanced or above Telecommunicator Proficiency Certification.

Benefits

  • 11 Paid Holidays
  • Medical, Dental, Vision
  • Paid Time Off
  • Pension Plan
  • Professional Development Opportunities

To apply for this job please visit job-boards.greenhouse.io.