Enablement Partner

About Palantir

Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

Job Summary

As a USG Enablement Partner you’ll work as part of our deployment teams, closely collaborating with Product Engineers and Deployment Strategists in the field to expand the use of Palantir and serve as a trusted partner to customers on the ground. If you are passionate about supercharging customer growth and mission impact through partnership with Palantir users, we want to meet you.

Key Responsibilities

• Own client relationships and be the end-to-end operational interface between these clients and Palantir
• Drive use of the Palantir platform through on-the-ground engagement directly with users
• Gather insights and painpoints to feed back to our Product Engineers and Product Development teams, and collaborate on new developments to ensure they’re meeting our clients’ needs
• Lead client training sessions in order to amplify enablement across user groups

Requirements

• Prior experience in high growth operations, account management, and/or project management
• An adaptive communication style to suit a variety of audiences, including discussing technical requirements and solutions with internal and client engineering teams
• Demonstrated ability to prioritize competing needs, complete projects with tight deadlines, and proactively manage client stakeholders
• Ability to effectively manage projects (using task-tracking applications like JIRA, Asana) and coordinate with Palantir engineers for end-to-end implementation
• Ability to navigate sensitive situations with empathy and professionalism
• Experience with programming, scripting or statistical packages (e.g. Python, R, Matlab, SQL) is a plus

What We Require

• Active US Security Clearance (TS/SCI)
• Travel Expectation: minimum 75% time on customer sites (customer onsite locations vary)

Salary

The estimated salary range for this position is estimated to be $110,000 – $170,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives.