Express Lube Advisor

About Lithia

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). We stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life.

Job Summary

The Express Lube Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. They serve as the communicator between customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Key Responsibilities

• Present a friendly, professional greeting to customers.
• Identify, confirm and offer resolution to customer concerns.
• Communicate effectively between customer and technician.

Required Qualifications

• Effective communication skills.
• Time management skills.
• Ability to type efficiently for entering repair orders.
• Basic computer and cost calculation skills.
• Acceptable driving record and a valid driver’s license in your state of residence.

Benefits & Perks

• Competitive pay.
• Medical, Dental and Vision Plans.
• Paid Holidays & PTO.
• Short and Long-Term Disability.
• Paid Life Insurance.
• 401(k) Retirement Plan.
• Employee Stock Purchase Plan.
• Lithia Learning Center.
• Vehicle Purchase Discounts.
• Wellness Programs.